Sentinel 1 Processing - TIFF File Size Is Limited To - Error

Hello,

When the system tries to download and process Sentinel 1 data for one of our regions, I noticed they are not showing up under the “Products” tab on the interface. Checking through the database I can see the below error message inside the “l1_tile_history” table as a “failed_reason”:

Is this a common issue? I have a feeling we’re either doing something wrong, have an incorrect parameter somewhere, or this could be a deeper issue.

== Error message from the “l1_tile_history” table

2021-04-19 00:21:08[SEVERE] Error executing step 6 (Amplitude Terrain Correction) [codes=[1]];INFO: org.esa.snap.core.gpf.operators.tooladapter.ToolAdapterIO: Initializing extern
al tool adaptersSEVERE: org.esa.s2tbx.dataio.gdal.activator.GDALDistributionInstaller: The environment variable LD_LIBRARY_PATH is not set. It must contain the current folder ‘.’.INFO: org.esa.snap.core.util.Eng
ineVersionCheckActivator: Please check regularly for new updates for the best SNAP experience.Executing processing graphINFO: org.hsqldb.persist.Logger: dataFileCache open start90% done.org.esa.snap.core.gpf.Ope
ratorException: File size too big. TIFF file size is limited to [4294967296] bytes! at org.esa.snap.core.gpf.graph.GraphProcessor$GPFImagingListener.errorOccurred(GraphProcessor.java:363) at com.sun.media.ja
i.util.SunTileScheduler.sendExceptionToListener(SunTileScheduler.java:1646) at com.sun.media.jai.util.SunTileScheduler.scheduleTile(SunTileScheduler.java:921) at javax.media.jai.OpImage.getTile(OpImage.jav
a:1129) at com.sun.media.jai.util.RequestJob.compute(SunTileScheduler.java:247) at com.sun.media.jai.util.WorkerThread.run(SunTileScheduler.java:468)Caused by: java.lang.IllegalStateException: File size too bi
g. TIFF file size is limited to [4294967296] bytes! at org.esa.snap.dataio.geotiff.internal.TiffIFD.calculateStripOffsets(TiffIFD.java:410) at org.esa.snap.dataio.geotiff.internal.TiffIFD.initEntrys(TiffIFD.j
ava:167) at org.esa.snap.dataio.geotiff.internal.TiffIFD.(TiffIFD.java:60) at org.esa.snap.dataio.geotiff.internal.TiffHeader.(TiffHeader.java:48) at org.esa.snap.dataio.geotiff.GeoTiffProductWr
iter.writeGeoTIFFProduct(GeoTiffProductWriter.java:91) at org.esa.snap.dataio.geotiff.GeoTiffProductWriter.writeProductNodesImpl(GeoTiffProductWriter.java:81) at org.esa.snap.core.dataio.AbstractProductWriter.
writeProductNodes(AbstractProductWriter.java:109) at org.esa.snap.core.gpf.common.WriteOp.doExecute(WriteOp.java:304) at org.esa.snap.core.gpf.internal.OperatorContext.executeOperator(OperatorContext.jav
a:1264) at org.esa.snap.core.gpf.internal.OperatorImage.computeRect(OperatorImage.java:65) at javax.media.jai.SourcelessOpImage.computeTile(SourcelessOpImage.java:137) at com.sun.media.jai.util.SunTil
eScheduler.scheduleTile(SunTileScheduler.java:904) … 3 moreError: File size too big. TIFF file size is limited to [4294967296] bytes!